Bucks County IT provides on-site and remote IT support to homes, home offices, and businesses of every size in Philadelphia and across Philadelphia County.
Philadelphia is a city rather than a suburb, and most of our work here is in the north-east and the neighbourhoods closest to Bucks County – small practices, independent retail and organisations that want a responsive local provider instead of a call-centre queue. Parking and traffic make scheduled on-site visits the sensible default, with remote support covering day-to-day issues.
Who we support in Philadelphia
- Small professional practices
- Independent retail and restaurants
- Community and non-profit organisations
What we do for Philadelphia businesses
We start with a full technology assessment so recommendations are based on what you actually have, not on what we would like to sell you. From there we can take on as much or as little as you need:
- Flat-rate monthly managed IT — monitoring, patching, helpdesk and a predictable bill
- IT support and cybersecurity — endpoint protection, email security and user training
- Offsite backup and disaster recovery, tested rather than assumed
- VoIP phone systems that work the same in the office and at home
- Web and mobile app development when off-the-shelf software will not do it
A backup you have never restored from is not a backup, so ours are tested. That is the difference that shows up on the worst day rather than in the sales meeting.
Nearby areas we serve
We regularly support businesses and home offices around Philadelphia, including Bensalem and Cheltenham. You can see every area we cover on our homepage.
Common questions
The questions we are asked most often by people in Philadelphia.
Do you come out to Philadelphia in person, or is support remote?
Both. Most issues are resolved remotely, which is faster than waiting for a visit. When something needs hands on it – failed hardware, a new installation, cabling – we come to you in Philadelphia.
How quickly can you respond to a problem in Philadelphia?
Remote support starts as soon as we pick up the ticket, and that resolves most things. For on-site work, Philadelphia is toward the outer edge of our service area, so we lead with remote support and schedule on-site visits rather than promise an arrival time we cannot keep. Managed-service clients get a defined response target in writing rather than a guess.
Do you work with home offices in Philadelphia, or only businesses?
Both. A home office running a business has the same backup, security and continuity needs as an office with twenty people – usually with less margin for error, because there is nobody else to fall back on.
What does IT support cost for a small business in Philadelphia?
It depends on how many people and devices you have and how much you want covered. We offer flat-rate monthly managed IT so the cost is predictable, and per-incident work where a monthly plan would not be worth it. We will tell you which one makes sense for you, including when that is the cheaper option.
Talk to someone local about your Philadelphia setup
Tell us what is not working and we will tell you what it would take to fix it – including when the answer is that you do not need us.
- A free, no-obligation technology assessment
- A straight answer on what it costs before you commit
- On-site visits to Philadelphia, not just a remote queue
Prefer the phone? Call (267) 274-5130.